Most online orders ship within 5-7 business days; for an estimated ship date you may call Customer Service.
If you have ordered an oversized or FOB item, a gift card, or have requested delivery outside of the continental US, you will incur additional shipping charges other than those that appear here. Your final order total will be emailed to you separately from your order acknowledgment.
All returns must be made within 30 days of invoice date and are subject to a 20% restocking fee. Returns will not be accepted in retail stores; returns should be accompanied by a copy of the original invoice or packing list and shipped prepaid freight to: Parent-Teacher Store USA, Attn: Customer Service, 101 Vanderbilt Court, Bowling Green, KY 42103.
Copyright laws do not allow us to accept returns on the following merchandise categories: books, software, CDs, VHS tapes, cassette tapes, or DVDs unless the merchandise arrived damaged or defective. Please contact Customer Service with any questions. Monday-Friday 7:30-4:30pm CST. Toll Free: 888-846-2209
Backorder Policy: You will be contacted as soon as possible if any of the items on your order are not available for immediate shipment.