All returns must be made within 30 days of invoice date and are subject to a 20% restocking fee. Returns will not be accepted in retail stores; returns should be accompanied by a copy of the original invoice or packing list and shipped prepaid freight to: Parent-Teacher Store USA, Attn: Customer Service, 101 Vanderbilt Court, Bowling Green, KY 42103.

Copyright laws do not allow us to accept returns on the following merchandise categories: books, software, CDs, VHS tapes, cassette tapes, or DVDs unless the merchandise arrived damaged or defective. Please contact Customer Service with any questions. Monday-Friday 7:30-4:30pm CST. Toll Free: 888-846-2209